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Welcome from the Managing Partner
At Net-Flow Solutions, we strive for excellence in
everything we do. We are committed to delivering superior performance and
the highest quality client service. We have found that when we
consistently exceed our client’s needs, success for both our clients and
our company follows. To that end, we have distinguished ourselves from
similar organizations in several ways.
First, we are committed
to building long-term relationships with our clients through personalized
service, direct and timely communications, and outstanding performance.
Secondly, our determination to achieve success with every undertaking is
relentless. Original thought is the standard for Net-Flow Solutions.
While we recognize and respect the typical in the box thinking that still
holds sway, we also strive to find new insights into technology that will
translate into superior performance for our clients. We are a technology
company, so why not use technology to improve performance. Thirdly, we
will not state we have 40 or 50 years of “combined” experience. A company
with 10 engineers each with 4 years experience equates to 40 years of
combined experience. Instead, we state, we provide you with a highly
qualified engineer that understands your issues and knows how to find a
resolution to your issue. We hire our engineers based off more than
just experience; we hire them for their abilities resolve technical
issues, their qualifications and experience, and their internal drive for
customer satisfaction. Finally, integrity and honesty are the heart of
our business. We expect our staff to be committed to the highest ethical
standards in everything they do, both at work and in their personal
lives. Our continued success depends upon it.
Best Regards
Michael K Holland
Path to Success
Our
path to successful business-led technology transformation has six key
elements.
Senior-Level Advice and Support:
Executives need sound business and technology advice when making complex
IT decisions.
Navigating the opportunities and challenges of technology can be
overwhelming, even for seasoned executives. We chart a course for our
clients by helping them make decisions in business terms and based on
expert knowledge
- Applying Technical Expertise
and Business Acumen: Our
senior staff are IT experts, recognized in publications and conferences
for technology leadership and expertise. But we are also accomplished
business professionals, with significant experience in growing and
managing successful organizations.
- Bringing Clarity:
We apply our knowledge to the benefit of clients by helping them
articulate the role of technology in improving business performance.
- Creating the Roadmap:
We work shoulder-to-shoulder with our clients to plot the evolution of
technology in their businesses. We help them with key choices, such as
the decision to build vs. buy, or how to create an IT function that best
supports a firm’s business objectives.
- Making the Case:
By contributing to the creation of robust and realistic business cases,
we support executives who are presenting the need for investment and
change.
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Economic Systems Thinking:
Technology choices must be driven by a broad view of a firm’s economics,
and selected from among a wide range of available options.
When attempting to maximize ROI, firms too often focus on cost, and not
enough on other considerations, such as quality, risk, or even top-line
growth. And they are too often encouraged to select a
“one-size-fits-all” option.
- Not Just Cost — Value:
Our significant implementation experience gives us the understanding
required to develop the comprehensive TCO calculations required of a
sensible technology plan. But we also encourage clients to take into
account not just how much they will pay, but also how fast they will
reach their goals, and how much value they can realize. After all,
return on investment calculations have both a denominator and a
numerator.
- Adaptable Implementation
Options: Blue Group has a
broad service offering, such as a range of ERP applications, an array of
technology partners, and various development methods, which gives our
clients more choices. This allows us to build tailored solutions that
are optimized for our clients’ goals.
- Financial Flexibility:
We have also designed our services to give our clients have greater
financial flexibility. For example, when we host ERP applications, we
also offer to amortize the costs of implementation.
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Integrated People, Process, and Technology:
To create shareholder value through IT, companies should make technology
investments through an integrated approach incorporating people, and
process.
If a company’s technology investments are going to pay off, there must be
accompanying changes in people and processes.
- Highest Quality Technical
Expertise: Our technical
staff is of the highest quality, each certified to the standards of
leading software vendors.
- Strong Functional Experience:
Our technical experts work closely with a team of functional specialists
who analyze and redesign workflows in accordance with best practices.
- Unrivalled Change Management
Capabilities: We also
possess sophisticated communications, organizational design, and
learning methodologies which help organizations assimilate changes
quickly and completely.
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Project Management Rigor:
Successful project outcomes arise through the right people doing things
right.
To succeed, technology initiatives must be managed and executed right. Our
discipline and our methods have given us an industry-leading
implementation success rate.
- Essential High Level Support:
First, we ensure each project has proper executive level sponsorship:
without this, a successful outcome cannot be guaranteed.
- Impactful
Senior Staffing: Next, we
assemble engagement teams whose members have an average of eight to ten
years experience. This is substantially more than teams assembled by our
typical competitors. However, our team’s productivity and impact makes
them just as cost effective.
- Powerful Co-Managed Teams:
Our engagement teams work in close collaboration with clients to manage
projects and to ensure knowledge transfer. This results in a much higher
quality deliverable, and creates staff better able to support the final
system.
- Disciplined Project
Management: Finally, but
most critically, every team follows well-developed project management
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Strong Partner Network:
We deliver the fullest solution by proactively engaging in a network of
partner and technology relationships.
In addition to participation formal Net-Flow Solutions
- Partnering for Success:
Our primary partner relationships include Microsoft and Microsoft
Business Solutions, Kaseya, Trend Micro, Dell, McAfee, and
MotionComputing.
- Certified to Deliver:
In addition to the certifications formally required of partner
relationships, members of our technical staff are certified to deliver
the following technologies: Microsoft, Cisco, & Dell.
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Complete Application-to-Function
Management: Our role does not
end at implementation; instead, we can assist with every element of IT
operations.
Clients can hand off day-to-day management of many IT responsibilities to
Net-Flow Solutions, so that they are free to concentrate on
mission-critical activities
- Efficient Task Sourcing:
While many firms may be large enough to benefit from sophisticated ERP
systems, the resources required for their upkeep can be prohibitive. By
contributing our certified staff to ongoing application maintenance and
support — sometimes known as “Task Sourcing” —we can help clients keep
their systems running properly and effectively.
- Economical Application
Hosting: Acquiring and
maintaining IT hardware to support applications can have a significant
impact on capital requirements. We can host ERP applications, such as
PeopleSoft, Lawson, and MBS, in an offsite data center, to driven down
the total costs of ownership.
- Essential Business Continuity
Services: The need to
preserve a company’s operations, even in the face of disastrous events,
has been highlighted in recent years. We offer our clients vulnerability
and threat assessments, continuity planning, back up data centers that
help them weather even the harshest storm.
- Complete Functional
Outsourcing: Many of our
clients are increasingly recognizing that running an IT department is
not a core competency, and instead they are turning to Net-Flow
Solutions to take over all aspects of their IT operations.
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