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VCare - About VCare Managed Services |
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What does V-Care Managed Services offer?
Facts & Benefits
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Provides economies of scale that allows small and medium businesses to receive Fortune 500 class IT management and support at an affordable cost.
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SMBs report an average of 50+ hours in lost productivity per employee per year due to IT problems.
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Managed Services can Reduce IT downtime and security issues by over 70% via proactive management
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Cut the attend time to a problem to less than 5 minutes versus several hours via our remote management technology
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Your IT infrastructure will be supported by a team of highly specialized and experienced engineers working from our redundant Network Operations Centers via an IT management platform 24x7x365, providing similar services enjoyed by companies such as Sony, LG and Carnegie Mellon
Statistics
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Average time to resolve an IT problem from start to finish is 22 minutes
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94% of IT problems can be proactively addressed via remote administration before they turn into performance problems, downtime, loss of data or security breaches.
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On average, we have delivered savings of more than 35% to our customers in terms of IT support costs.
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